FAQs
Everything you need to know about working together
How do we begin a production with Ravens At Odds, and what’s involved?
Our production process is designed to be seamless and straightforward. You can find a step-by-step breakdown here: The Production Process
How is the total production cost determined?
The total production cost is based on the scope of work outlined in the proposal. This includes both hard costs—such as concept development, filming, photography, post-production, and delivery—and soft costs, which cover coordination, administration, and licensing where applicable.
What is the production fee?
The production fee is a percentage of the production subtotal and covers the behind-the-scenes work required to coordinate a production. This includes correspondence, scheduling, time spent booking crew and gear, shoot day logistics, metro area travel, parking, fuel, studio expenses, software licensing, server storage, backup and archiving, and cloud services.
Are there any additional expenses?
Depending on the project, additional expenses may apply. These can include travel and accommodation, location fees, permits, talent, styling, staging, content hosting, or licensing fees. Any applicable costs will be detailed in the proposal.
Why are some videographers or production companies cheaper than us?
Pricing varies based on experience, process, and the level of detail involved. Some videographers work at volume, offering lower-cost, fast-turnaround content. At Ravens At Odds, we take a tailored approach, ensuring each production aligns with the project’s vision and the needs of architects and designers. Our pricing reflects the time, skill, and experience required to create films that capture the spatial quality and lived experience of a project.
How does invoicing and payment work?
All invoices are due on receipt. A deposit (for larger productions) or full upfront payment (for smaller productions) is required to reserve shoot dates and begin work. A final invoice will be sent for any remaining balance, and the work will be delivered once the final payment is made.
Can production costs be shared?
Yes, cost-sharing can be arranged before production is finalised. This can be done either by splitting the overall cost among those involved or by applying a sub-license fee per party. The approach depends on the project and those sharing the rights to the work.
What are the lead times for filming or photographing a project?
Lead times vary depending on the time of year and the type of production. From January to April, we can often schedule shoots within 1–2 weeks, while busier months from May to December may have a 3–4 week wait. Smaller shoots like photography or construction updates can usually be slotted in quickly, but larger films with interviews or detailed planning may take longer. We’re always happy to try to accommodate—just get in touch, and we’ll see what’s possible.
How long does post production take?
Even if filming is quick, post-production takes time. Construction shoots have fast turnarounds as they skip the revision process. Photography edits typically take 2–3 weeks, including review rounds. Larger video productions involve editing, sound design, colour grading, and client revisions, which can take 4–5 weeks. Timing also depends on our schedule—if a production is booked with short notice, we may need to allocate a later post-production slot.
How does feedback and approvals work?
At each stage, we require written approval from the client’s key contact before moving forward. We use Frame.io for reviews, allowing comments directly on the video timeline for clear and efficient feedback. If you prefer, feedback can be sent via email, but in either case, it should be consolidated and submitted within three business days of receiving a draft.
How many revisions do we get?
Most productions include two rounds of revisions, covering dialogue, sound, music, colour, and structure. The first cut is typically ready 2–3 weeks after filming and is already highly refined, with colour grading, sound design, and graphics included.
Do other videographers offer a faster turnaround?
Some videographers prioritise speed by using quick editing workflows, stock templates, or minimal revisions. At Ravens At Odds, our process is more considered—we focus on detail, narrative, and the sensory experience of a project. This means allowing time for thoughtful editing, colour work, sound design, and client collaboration to ensure the final film is carefully crafted, not just quickly assembled.
Why does the production proposal specify a time period for completion?
Scope and cost are tied to a timeframe. When we quote a project, we base it on how long the work will take at that time, factoring in our current workload, contractor rates, gear hire, travel, and other costs—all of which can change over time. The timeframe we set is generous, allowing for minor delays like weather or small scope changes while ensuring production stays on track. It also ensures there’s enough time for a smooth feedback and revision process.
Are there additional fees for delays or restarting work?
We understand that delays happen, which is why we allow a generous production timeframe. To keep things on track, we have a few measures in place.
Feedback and approvals—whether for pre-production, drafts, or revisions—are required within three business days. If no response is received within two weeks, the work will be considered approved, and we’ll move on to the next stage.
If there’s no communication or a production is delayed for more than 28 days (or beyond the agreed timeframe), it will be placed on hold. Restarting will require a new post-production slot and a restart fee.
Why is there a cancellation or postponement fee?
When a shoot is booked, resources like crew, equipment, and locations are locked in ahead of time. If a shoot is postponed or cancelled at short notice, these costs are still incurred, and it may not be possible to rebook that time with another project. To cover this, a cancellation fee applies.
How does the cancellation fee work?
If a shoot is postponed or cancelled after booking, a fee is charged based on how close it is to the scheduled date. If a production is cancelled entirely, the deposit or any other payments are forfeited. If a shoot is postponed for more than six months, it is treated as a cancellation, and a new proposal will be required to move forward.
What happens if the weather is bad on shoot day?
For certain shoots we set aside a backup date in case of bad weather. We check the forecast a week out and confirm if a postponement is needed. Requests to reschedule due to weather must be made at least 48 hours in advance. The Client will be responsible for any costs incurred to reschedule.
Can I request changes or revisions after delivery?
Yes, but any changes beyond the included revision rounds or after the deliverables are finalised will be charged at an hourly rate. Let us know what you need, and we’ll provide a quote.
Where can we use the work?
You’re free to use the work in Client Publications, including your website, social media, emails, portfolios, project submissions, awards, and in-house marketing.
For Outside Publications—like editorial features, online magazines, or digital ads—you can use the work as long as it directly promotes your project or services, not those of a third party.
For Print Publications (magazines, journals, or books), publishers may need to sign a separate license and pay usage fees. Let us know if you need approval for any specific use.
Who owns the copyright, and how does licensing work?
Ravens At Odds retains copyright ownership of the work we produce, which is standard practice in the architectural photography industry. However, once the final payment is made, we grant clients a non-exclusive, non-transferable license to use the work indefinitely. This means you’re free to use the final film or photos as agreed, but the rights can’t be transferred or resold.
If you need additional licensing options, such as allowing third parties to use the work or requiring a copyright release, just let us know—we’re happy to discuss solutions that fit your needs.
Do I need to credit Ravens At Odds when using the work?
Apart from certain commercial uses like advertising, we ask that Ravens At Odds is credited whenever the work is used. This ensures proper attribution and aligns with standard industry practice. If our work is shared publicly—whether online, in publications, or elsewhere—please include a clear credit to Ravens At Odds.
The proposal will outline how attribution should be handled for your specific project.
Can third parties use or license the work?
The work can’t be shared with third parties like project consultants, suppliers, or other organisations without approval and additional licensing fees. If third-party use is needed, licensing is handled on a case-by-case basis and may involve a per-use fee or tailored versions of the content. Let us know what’s required, and we can discuss the options.
Can I get access to raw footage or files?
Raw footage/images, design files, and other production materials aren’t included unless specified in the proposal. If you need raw footage or unedited images, they can be supplied at an additional cost, based on resolution, file format, and quantity. Let us know if this is something you require, and we’re happy to discuss the options.
Do you offer video hosting?
Yes! If you need a hassle-free way to embed and manage videos on your website or share them with clients, we offer a video hosting service. This includes seamless Vimeo integration, customised player styling, and ongoing support, so you don’t have to worry about uploading or maintaining your content.
We offer different hosting plans based on the number of videos you need, with annual renewal. If you’re interested, let us know—we can help you choose the right option.